Refund Policy

1. General Policy

Payments made on Tijocity45 are generally non-refundable once a campaign has started, rewards have been processed, or services have been delivered. Please review your order carefully before making any payment.

2. User Membership & Registration

Registration fees, membership fees, or activation charges paid to Tijocity45 are non-refundable unless otherwise stated in a promotional offer or required by applicable law.

3. Creator & Promotion Campaigns

Once a YouTube promotional campaign has been approved and started, refunds cannot be provided because the promotional service begins immediately after activation.

• Campaigns already started are not eligible for refunds.
• Completed promotions cannot be cancelled.
• Unused campaign balance may be reviewed on a case-by-case basis.

4. Eligible Refund Cases

Refund requests may be considered only under the following circumstances:

• Duplicate payment due to technical error.
• Payment deducted but campaign was never created.
• Incorrect transaction caused by our system.
• Verified billing error by Tijocity45.

5. Non-Refundable Situations

• Change of mind after payment.
• User inactivity.
• Violation of platform policies.
• Campaign already delivered.
• Rewards already credited or withdrawn.
• Incorrect information submitted by the user.

6. Refund Processing

Once a refund request is approved by Tijocity45, the refund will be processed using the original payment method wherever possible. Refund processing generally takes 5–10 business days, depending on your bank or payment provider.

7. Payment Reversal

If a payment fails, is reversed by the payment gateway, or is disputed by the customer, Tijocity45 reserves the right to suspend the related account until the issue has been resolved.

8. Fraud Prevention

Refund requests submitted with false information, fraudulent intent, or attempts to misuse the platform may be rejected. Tijocity45 reserves the right to suspend or permanently terminate accounts involved in fraudulent activities.

9. Changes to this Refund Policy

Tijocity45 may update this Refund Policy from time to time. Any changes will be published on this page and will become effective immediately after publication. Continued use of the platform indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions regarding this Refund Policy or would like to submit a refund request, please contact our support team using the details provided below.